Are you able to message or talk to the other players in the game to check on the delay?

Sometimes, players experience internet issues, which can cause brief disconnects. In most cases, the game resumes automatically. However, if the game seems stuck (for example, if a player says they’ve passed tiles but you haven’t received them), the table leader (the first player to join the table and has the START game button) can use the "Fix Frozen Game" option under the gear menu. This will resend any tiles that may have been lost during the disconnect.

Other times, players may just be slow to make their moves - they might be early in their Mah Jongg journey and need extra time to think, or they could be distracted by kids, pets, a phone call, etc.

Since our platform offers audio, video, and text chat, you can try reaching out to other players using these features to keep things moving. If you declined audio/video, the text chat is still available.

If the other players don't respond, you’re welcome to close the game - you won’t be penalized in this case.